Best customer portals


Filled with best and worst practices, insider gossip, and sometimes-shocking real-world stories, Lessons Unlearned helps support managers, company executives, and even . Centralized Technology. In order to create this unifying structure, carriers should reconsider how they think about customer relationships. With the "My Insurance Portfolio" customer site, users have the ability to retrieve historical records of purchased products and services along with integrated 138 products CAPRICORN Customer Portal enables customer engagement for Utilities through self-service web portals that connect customers with utility providers on any device. As it turns out, most . Completely Sep 30, 2015 Allianz, Wealth Management / Insurance Portal. Allianz Group, with a customer base of over 75 million, offers a site that is both dynamic and personal. com's Best Practices for Maintaining a Self-Service Portal:. Jira Service Desk best practices. Sep 27, 2017 A logical construct that allows multiple products to be integrated into a unified whole is a foundational component of any effective portal implementation strategy. Introducing your new Jira experience. With the "My Insurance Portfolio" customer site, users have the ability to retrieve historical records of purchased products and services along with integrated Sep 27, 2017 A logical construct that allows multiple products to be integrated into a unified whole is a foundational component of any effective portal implementation strategy. Adaptability. A common best practice is to look Dec 1, 2015 Give your customers an easy to use self-service support option by creating the ultimate customer portal for your company's website. A common best practice is to look Take an in-depth look at how a customer self-service portal can dramatically improve customer experience. Some prefer email, some prefer live-chat, some prefer to tweet, and some… Well, some just want their problems to be solved without saying a word. Sep 13, 2017 Every service desk project comes with a preconfigured customer portal and help center that your customers use to send requests to your service team. Mar 3, 2015 Here are the seven items that we've learned and should be on the lookout for in your next customer portal. Dec 1, 2015 Give your customers an easy to use self-service support option by creating the ultimate customer portal for your company's website. Apr 13, 2015 Tell Customers the Best Way to Reach You. So, take a leaf out of Harry's book: make your contact Sep 13, 2017 Confluence. Intuitive Design. Many businesses today are rapidly scaling their use of cloud-based services. Here are some best practices for designing an easy-to-use portal and help center. Red Hat’s win this year validates the Customer Portal’s mission of earning subscriber loyalty by delivering optimal customer Best practices for accommodating the demands of modern customers with self-help customer service and customer portals without losing the personal touch. Getting help with Jira Service Desk. Intuitive and feature-rich, Capricorn integrates with ANY Billing/CIS, Payment, Smart Meter, Outage and other utility platforms. Jun 13, 2013 The Red Hat Customer Portal connects subscribers to recommended resources for planning, deploying, and maintaining their Red Hat enterprise products. Customers have different ways of getting in touch with you. Voices. 138 products CAPRICORN Customer Portal enables customer engagement for Utilities through self-service web portals that connect customers with utility providers on any device. Working on service desk projects. Permission-based Controls. Zendesk Customer Portal software provides a dedicated hub for your customers to manage their support requests and their contributions to a knowledge base or community. How long the customer is willing to search; How easy the company's self-service portal makes it to find that information. User-Centric Functionality. Sep 30, 2015 Allianz, Wealth Management / Insurance Portal. Collaboration. Jun 13, 2013 Red Hat today announced that the Red Hat Customer Portal has been recognized as one of the industry's "Ten Best Web Support Sites” for 2013. Completely Best practices for accommodating the demands of modern customers with self-help customer service and customer portals without losing the personal touch. Jira applications overview. Support. Using the help center. Filled with best and worst practices, insider gossip, and sometimes-shocking real-world stories, Lessons Unlearned helps support managers, company executives, and even Feb 25, 2014 What are the elements of an effective online customer portal? Also, find out the reasons why businesses create web-based customer portals. Collecting customer satisfaction (CSAT) feedback. Serving customers with a knowledge base